resort policies

Resort Policies

 

Reservation Confirmations, Deposit and Guarantee Policy
Reservations can be booked online or by calling Guest Services at (912) 638-3351. Reservations must be confirmed and guaranteed with a credit card at the time of booking, applicable deposits and cancellation policies apply. 

Deposit Requirements
All hotel room reservations require a credit card guarantee, a one-night deposit (based on room rates for date of stay) will be taken on all reservations. 

Cancellations and Charges
To cancel a reservation, contact for Sea Marsh Coastal Lodge at (912) 638-3351
Canceling a reservation within 3 days of the arrival date, or failure to check-in on the scheduled arrival date, will result in a penalty charge of one night's room, plus applicable taxes. The cancellation policy is subject to change during holidays, peak reservation times, and special events.

Additional Charges
Rates are subject to additional taxes and fees.

Check-In & Check-Out Times
Check-in is 4:00 PM. Check-out is 11:00am. We can not guarantee early check-in; however, you may request an early check-in. Please contact the front desk at (912) 638-3351 to request an early check-in. 

Early Departure Fee
You may alter your dates of stay until check-in.  Early departure fees after check-in will be assessed at the full nightly room rate plus applicable taxes for all nights your stay is reduced.

Housekeeping Services
Guest rooms are being sanitized with the industry-standard cleaners to eradicate 99.99% of any active germs. Additionally, the towels and bed linens are being washed, dried, folded, and sealed in plastic bags by our trained Laundry staff. Individually sealed packets of towels will be placed in the bathroom, so you can be assured they have not been touched outside of the laundry facility. Simply open and use as many as you need.
In order to minimize contact, daily housekeeping services will NOT be available during your stay. Upon request, we are pleased to provide new or additional linens, pillows, towels, and amenities. Please call us at 912.638.3351 and we will promptly have them delivered in a sealed plastic bag outside your door. We will also provide an additional dirty linen bag for you to place your existing linens in and place them back outside the door for removal. Please let us know if you would like any additional pillows and blankets delivered.

Miscellaneous Extras
Cribs are available upon request. Sea Marsh Coastal Lodge does not offer rollaway beds on the property.

Pet Policy
Sea Marsh Coastal Lodges offers limited dog-friendly accommodations. Please contact the front desk (912) 638-3351 to confirm the availability of a dog-friendly room during your stay, additional information about the required pet deposit, and weight restrictions. 

Smoke-free property
Sea Marsh Coastal Lodge is a smoke-free property. Smoking of tobacco products, including cigarettes, cigars, e-cigarettes, and vapes is not permitted in the rooms, breezeways, common areas, or on private balconies. Smoking is only permitted outside in designated smoking areas away from the building. If any signs of smoke are found in the unit, there will be an additional cleaning fee charged during check-out. 

Gift Certificates
Please contact the front desk at (912) 638-3351 to purchase a gift certificate. 

Rate Information
Rates fluctuate throughout the year and are based on availability. For information regarding specific reservation dates and to check current availability, please read more here or contact the Guest Services at  (912) 638-3351

 

 

Book Your Stay

Sea Palms Resort offers a variety of luxurious, well-appointed accommodations